Urology - MEDICAL ASSISTANT
UMH Sparrow
Lansing, Michigan 48901
Job Description
Exciting Career Opportunity at University of Michigan Health - Sparrow - Medical Assistant
Are you prepared to play a pivotal role in shaping the health and wellness of our communities? University of Michigan Health -Sparrow, is extending a warm invitation to talented and compassionate Medical Assistants to join our vibrant team. At UM Health-Sparrow, we are committed to delivering excellence in care, ensuring every individual receives the highest quality of support, every time. If you're driven by the desire to create positive change, we want to connect with you!
Position: Medical Assistant
Location: Lansing
Employment Types: Full-time
Positions Location: Lansing, MI
Job Description
General Purpose of Job:
Responsible for the efficient and effective processing of patients through the clerical and clinical areas of the practice/clinic. Under the general direction of the physician or advanced practice provider, provides high quality, compassionate patient care.
Essential Duties:
This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
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- Prepares patient for examination. Obtains vital signs and chief complaint. Appropriately documents information obtained.
- Performs laboratory and diagnostic testing.
- Answers, screens and triages telephone calls. Takes accurate messages and distributes to the appropriate personnel within the guidelines of the practice.
- Schedules tests and referral appointments for patients.
- Administers oral and injectable medication. Phones prescriptions to pharmacies.
- Engages and helps promote patient/family teaching as appropriate; and provides an educational environment for patients and patient families.
- Works gaps in care registries to help improve the quality of care.
- Maintains all logs and required checks (i.e., refrigerator temps, medications, oxygen, etc.)
- Maintains practice standards by participating in in-services, committees, etc. May assist in developing and implementing quality control and practice policies.
- Inventories, orders and restocks areas as necessary.
- Maintains and cleans equipment and environmental safety as required.
- Ability to provide clerical services and clinical services as required to maintain an effective practice flow. Cross trained to work both clerically and clinically.
Job Requirements
| General Requirements | * Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures. * Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence). * Role model behaviors that value the diversity of our associates, patients and customers and supports creating an environment that is inclusive, welcoming and respectful. * Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank). * Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities. |
| Work Experience | * Specialty clinics may require six months specialty experience * Relevant clinical experience within the past 5 years; if no clinical experience, completion of medical assistant program in past two years. * Previous work experience in medical office setting. Preferred * MA Certification. Preferred. * Experience with an EMR. Preferred. |
| Education | * High school diploma or GED * Completion of an accredited medical assistant program, including an externship OR a minimum of 5 years of Sparrow medical assistant experience in a clinical capacity |
| Specialized Knowledge and Skills | * Ability to provide care for patients, which is age specific to their physical and safety needs, psychosocial concerns and educational level. * Necessary visual and auditory acuity required to monitor patient's condition and operate department equipment * Demonstrates a positive team attitude and has interpersonal skills to effectively and appropriately communicate with clients, their families, providers and co-workers. * Ability to work in an EMR environment |
University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
JOB REQUIREMENTS:
- Certification: MA Certification preferred.
- Experience: Recent clinical experience within the last 5 years, or completion of a medical assistant program within the last two years. Previous experience in a medical office setting is advantageous.
- Education: High school diploma or GED; completion of an accredited medical assistant program or a minimum of 6 months of clinical experience.
- Skills: Proficiency in age-specific care, strong team player mindset, and familiarity with EMR systems.
University of Michigan Health - Sparrow Invests in You:
We value our team members and prioritize their well-being. Our comprehensive benefits package includes:
- Healthcare Coverage: Various options with minimal caregiver cost sharing.
- Income Protection: Short-term and long-term disability benefits, basic life insurance, with options for additional coverage.
- Retirement Savings: Generous 401(k) with matching contributions and annual lump sum contributions.
- Time-Off Benefits: Accrual-based time-off, recognition of major holidays, and comprehensive leave programs.
- Flexible Spending Accounts: Health care and dependent care spending accounts.
- Voluntary Benefits: Optional benefits for additional financial protection.
- Tuition Assistance: Support for learning and career advancement, with reimbursement for registered nurses pursuing a BSN.
- Additional Perks: Fitness centers, Employee Assistance Program, medical and pharmacy discounts, and more.
How to Apply:
If you're passionate about delivering exceptional patient care and resonate with UM Health-Sparrow's values, explore and apply for available Medical Assistant positions on our Careers webpage at https://careers.sparrow.org/. Simply search for "Medical Assistant" to find the latest opportunities.
Join us at UM Health-Sparrow in making a meaningful impact on the lives of our community members. We eagerly anticipate welcoming dedicated and compassionate Medical Assistants to our team!
University of Michigan Health - Sparrow, is an Equal Opportunity/Affirmative Action employer. We embrace diversity and inclusion and encourage all qualified individuals to apply, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
To apply for this position, please copy and paste the following link into your browser address bar: https://sparrowhealthsystem.contacthr.com/149973690
Employment/Position Type:
Full Time
Date Posted: November 26, 2025